To book a move with 1 Van 1 Man, you pay the van hire fee as a non-refundable deposit by bank transfer, which secures your date and time. The balance is paid to your driver once the job is finished, by cash, bank transfer or card. We don't take cheques, there's no VAT, and businesses can be invoiced.
Paying for your removal should be the simplest part of moving. Here's exactly how it works, from your quote to the moment the last box comes off the van.
From Quote to Booking
- Tell us what's moving, where from and where to. We work out roughly how many hours it will take and send you a price.
- Take your time to decide. There's no pressure to book.
- When you're ready, call or email to say yes. We'll ask you to pay the van hire fee by bank transfer as a non-refundable deposit, which reserves your date and time.
- Once the deposit arrives, we send you the confirmation details for your move.
Paying on Moving Day
The balance is paid to your driver when the job is finished, by cash, bank transfer or card. We don't accept cheques. Any extra work you ask for on the day is paid at the same time.
We never ask for card details online. Business and office removals can be invoiced instead.
No VAT and No Hidden Extras
We're not VAT registered, so there's no VAT to add to your bill, and the hourly rate is the same seven days a week. Moves are charged in whole hours from when we arrive at your first address until the last item is unloaded. See how our prices work for the rates.
Changes and Cancellations
If you need to change your date, tell us as early as you can and we'll do our best to move it. The deposit is non-refundable. If a move is postponed or cancelled after we've arrived, the full agreed amount for the work is charged. Our terms and conditions have the details.
Paying for Your Move: Quick Answers
How do I pay the deposit?
The deposit is the van hire fee, paid by bank transfer. We'll send you the details when you book.
Can I pay the driver by card?
Yes. You can pay the balance by card, cash or bank transfer.
Do you take cheques?
No, we don't accept cheques.
Can my business be invoiced?
Yes. Office and business removals can be invoiced.
Get a Price First
Still have a question about paying? Our removals FAQs cover most of them, or just ask us.
Last updated 7 November 2026